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Arbor Aesthetics

Arbor Aesthetics runs a tight, effective, and polite ship. They are organized, punctual, communicative and informative. They are easy to contact and always prompt. We even use their scheduled services for treatment of our ash, and they let you know someone will be on your property and let you know what and when. you will be charged. They are a community-focused company who keeps in touch with their customers and they all actually seem to care. The folks who run the office and the folks who do the tree work, are all professional and helpful.


All this matters to me because if an office or organization is unorganized, it doesn't matter how good the work is. The ENTIRE company - at least from what I can tell as a customer of theirs for a few years - is well run. It also matters to me because being punctual and organized isn't just a smart way to run a business but it shows respect for your customers.


OPPD could incorporate this experience by having an easier annd more directed way to keep in touch with customers who have lost power. I do love the OPPD Currents - think that's what the newsletter is called - it's well written and informative.

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Michael_1 about 2 years ago
Outstanding example of a company creating not just a great experience for you as a customer but also a great relationship with you!
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